There's a thoughtful piece in this week's Economist reviewing Repeatability - a new book by two Bain alumni: Chris Zook and James Allen. the central thesis is a very sensible one - that sticking to what you are good atRead More
Having spent a frustrating afternoon trying to find an inspiring and energizing meeting space for a workshop I stumbled across the Ideation Space at the Crowne-Plaza in Amsterdam - it is a revelation. Why cant all hotels offer workshop spacesRead More
When you are a marketer of intangible products - service is you most important value lever. Joe Pine has been talking about the experience economy for decades - and it seems that the world is waking up to his wisdomRead More